Tips & tricks

• Bookmark the Sprint Planning URL while on the sprint you care about — ?boardId and ?sprintId in the URL deep-link directly.
• Hover the side nav rail to expand it; it auto-collapses when you click off.
• Home page is the dashboard, not "back to the start" — feel free to go there to launch any feature.

• Use the assignee filter on the legend, then walk each filtered task — fastest way to do a per-person review in planning.
• Bulk-select backlog items and move them in one click rather than dragging them one by one.
• The capacity pane updates live as you change assignees, estimates, or points — leave it open while you re-balance the sprint.
• Got a linked-task chain? Use "Assign all linked" to one-shot the whole chain to a single owner.
• Click a sprint name in the slim header to switch sprints without leaving the page — useful for back-to-back planning sessions on different boards.

• If capacity numbers look wrong, hover the Time Off, Tax, and Holidays chips — the tooltips show exactly which entries contributed.
• When a sprint has no start/end dates, click "Set sprint range" in the capacity header — Ekko writes the dates back to Jira so the board agrees.
• For mixed cross-functional sprints, turn on Team-only to hide assignees who are not on your project team.
• A person at 0 available (all PTO) shows as "Out" — not as a divide-by-zero. Useful sanity check when you wonder why the whole row went weird.

• Templates + variables = workflow superpower. Build a "QA pack" template with {parentSummary} in the summary, fan it out across every story in your sprint, done.
• Set a global parent if you want every created issue to also live under an epic — saves a separate "link to epic" pass.
• The Live Preview panel on the right is not just decorative — it expands variables against real parents so you can verify your template before clicking Create.
• If bulk-create partially fails, the success modal lists what made it. Fix the bad one and re-run only the failed drafts — same template, no copy-paste.

• Share the QR code on a meeting-room TV — phones in the room scan it and join without the host typing anyone an URL.
• Set Consensus writes to Jira immediately. If you change your mind after the team has agreed, edit the points field on the issue card in Sprint Planning.
• A session stays alive across host refreshes for a grace period. If you close your browser by accident, refresh fast and you can rejoin the same session.
• Switching sprints ends the active session — by design. Voters get a friendly "session ended" screen rather than a stale link.

• Add every holiday at the start of the year. You will never have to think about short-week capacity again.
• Per-person tax overrides are the right tool for on-call rotations, manager duties, and contractors — set them once, capacity is right forever.
• PTO supports 0.5 / 0.25 days. Half-day Friday? Enter it. Capacity reflects it.

• Bulk Jira creates are not atomic. If issue 7 of 10 fails, the first 6 are real. Always read the success modal's "created" list before re-running.
• "Assign all linked" is not undo-able. Double-check the assignee before clicking.
• Switching capacity mode in Settings does not delete data, but every Ekko screen flips units at once. Agree with your team on hours vs points before flipping.
• Resetting onboarding does not delete anything — it just re-shows the wizard.
• A Forge plan-tier or license expiry shows the License Inactive page. Restore your subscription and the app returns to normal — no data is lost.

Found a bug? Have an idea? Click Support on the home page (or in the side nav) — it opens the Ekko Help Center where you can file a ticket and read knowledge-base articles.

Want to chat? Email support@ekko.technology and a real human will reply.